Contact Yamakawa Pottery Imports: Your Gateway to Exquisite Japanese Ceramics

Connect with Yamakawa Pottery Imports for all your fine ceramic needs. We specialize in the direct import, retail, and wholesale distribution of high-quality Japanese pottery, offering a curated selection for discerning customers and businesses alike. Our dedicated team is committed to providing exceptional service and personalized attention to each inquiry.

How to Reach Us

Whether you're a boutique owner seeking wholesale partnerships, an individual looking to purchase exquisite pieces for your home, or an interior designer needing custom ceramic solutions, we welcome your contact. We strive to make connecting with us as seamless and efficient as possible.

Contact Information

Address: 7-2-15 Nishishinjuku, Shinjuku Central Building, 24th Floor, Tokyo, Tokyo 160-0023, Japan

Phone: +81 3-3344-1111

Email: info@yamakawapotteryimports.com

Contact Options: Choose the method that best suits your needs.

For General Inquiries: Use our email address, info@yamakawapotteryimports.com, for general inquiries about our products, services, or company information. Our team will respond within one business day.

For Wholesale Inquiries: If you are a boutique owner or retailer interested in becoming a wholesale partner, please contact us via email at info@yamakawapotteryimports.com with details about your business and the type of pottery you are interested in. A dedicated member of our wholesale team will be in touch shortly to discuss potential collaborations.

For Custom Orders: We offer bespoke ceramic solutions to meet your unique design requirements. To discuss a custom order, please email info@yamakawapotteryimports.com with detailed specifications, including design concepts, materials, quantity, and desired delivery timeframe. We will work closely with you to realize your vision.

For Urgent Matters: For urgent matters requiring immediate attention, please call us at +81 3-3344-1111 during our business hours (9:00 AM - 5:00 PM JST, Monday - Friday, excluding Japanese national holidays).

Our Commitment to You

At Yamakawa Pottery Imports, we are committed to providing a superior customer experience. We believe in clear communication, timely responses, and personalized attention to every inquiry. We value your business and look forward to connecting with you soon. Thank you for considering Yamakawa Pottery Imports for your fine ceramic needs.

Frequently Asked Questions

We offer an extensive range of exquisite Japanese ceramics, encompassing everything from delicate teaware and elegant vases to durable tableware and unique decorative items. Our collections are carefully sourced from diverse regions and renowned kilns across Japan, showcasing the breadth and artistry of Japanese pottery traditions.

Care instructions can vary depending on the specific type of ceramic and the artisan's techniques. For detailed guidance, please refer to the individual product description provided on our website. Generally, while many of our pieces are durable, we often recommend hand washing for delicate items to preserve their beauty and longevity. Specific microwave safety information will also be noted in the product details.

We are pleased to offer both domestic and international shipping to serve our customers worldwide. Delivery times vary based on the destination and shipping method selected at checkout. For comprehensive details regarding shipping costs, estimated delivery times, and available options, please visit our dedicated Shipping & Delivery page, typically linked in the footer of our website.

Yes, we proudly offer a wholesale program designed to support boutiques, retailers, and interior designers. We provide competitive wholesale pricing on our exquisite Japanese ceramics, enabling you to enhance your product offerings. To learn more about our wholesale program and to apply for a wholesale account, please contact us through the wholesale inquiry form available on our Contact Us page.

We are committed to ensuring your satisfaction with every purchase from Yamakawa Pottery Imports. We accept returns of unused and undamaged items within 30 days of the original purchase date. For complete details regarding our return process, conditions, and instructions, please refer to our comprehensive Return Policy page, easily accessible from the footer of our website.